Support for families


We are With You

Provides advice and support for children and young people (10-17 yrs) struggling with issues around their drug and alcohol use.


Covers South, East and Mid-Kent - Canterbury, Swale, Thanet, Dover, Ashford, Shepway, Maidstone



Phone: 01795 500881

Email: yadmin@wearewithyou.org.uk

Secure email address: yps.kent@wearewithyou.cjsm.net


Forward Trust 

Addiction help and support for adults


Covers East Kent (Ashford, Canterbury, Dover, Folkestone and Hythe, Swale and Thanet)


Phone: 0300 123 1186

Email: info@forwardtrust.org.uk


First Steps 

Addiction help and support for adults


Covers West Kent (Dartford, Gravesham and Swanley, Maidstone, Sevenoaks, Tunbridge Wells and Tonbridge and Malling).


Phone: 0330 128 1113

Email: WestKent.FirstStep@cgl.org.uk



Working with adults and young people with addiction to alcohol and drugs.


Services across Kent


Phone: 01233 639383


Rehab 4 Addiction

UK-based addiction and mental health helpline. 

They have put together a resource page for people living in Ashford who may be experiencing issues with addiction and/or mental health. 



Living with ADHD

Website offering advice to young people, parents and professionals.


ADHD Foundation 

An integrated health and education service, support framework for those with ADHD, parents and professionals.


Phone: 0151 237 2661


The UK ADHD Partnership 


Email:  addup@addup.co.uk



Adult Education

Kent Adult Education

Adult education and e-learning courses for adults in Kent. 


Services across Kent


Phone: 03000 41 40 25


Kent Adult Education – Dover

Kent Adult Education are running free GCSE English and Maths Courses for those liviing in the Dover District. Running between January and June 2021.

Dover Area Only

For more information, or to book phone:  03000 41 40 25                                                                Follow the links on the right for details of the courses



Adverse Childhood Experiences (ACE)

SPACE Matters

Kent and Medway project to reduce the impact of adverse childhood experiences - advice for professionals.  Videos and podcasts for you to listen to.


Covers Kent and Medway



Animal Welfare

Royal Society for Protection of Animals 

National animal welfare organisation.


Branches across Kent including Ashford and Dover.


Cruelty line to report cruelty, neglect or an animal in distress - 0300 1234 999




Anxiety UK 

Give advice and support to people living with Anxiety


Phone Helpline: 03444 775775

Text: 07537 416905




Kent Training and Apprenticeships 

Provider of internships, traineeships, work-based training and work-ready employability skills in Kent.


Phone: 0800 731 4297

Email: KT&A@kent.gov.uk



ASD (Autism)

National Autistic Society 

UK's largest provider of specialist autism services.


Autism Helpline Call: 0808 800 4104, 10am – 12pm and 1pm - 3pm, Monday to Friday (excluding bank holidays).


Kent Autistic Trust

Family Support Information Service - a free service providing confidential support, a listening ear, reliable information, practical advice and emotional support, to families, parents/carers, professionals and individuals affected by autism across Kent and Medway.


Wendy Boorman (Children/Young People Phone): 01634 405168

Email: wendy@kentautistic.com



Benefits Advice

Kent County Council 

Visit this website for information, useful links as well as a benefits calculator to help you find out what you might be entitled to claim.




Holding On Letting Go 

Supporting grieving children and their families.

Phone: 03445 611511 


Young Minds 

Support and advice for children/young people who are experiencing bereavement, grief and loss.


Winston's Wish 

Support for children and young people who have experienced the loss of a parent or sibling

Freephone National Helpline: 08088 020 021

Hope Again (Cruse)  

Youth Bereavement Website of Cruse. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone. If you are a young person and someone you know has died, why not send a private email to  hopeagain@cruse.org.uk
To talk to someone directly, call FREE phone helpline on 0808 808 1677 Monday-Friday, 9:30am - 5:00pm.

National Helpline: 0808 808 1677

Email: helpline@cruse.org.uk


Survivors of Bereavement by Suicide 

Support for people over the age of 18 who have lost someone to suicide.
Opening times: 9am - 9pm, Monday - Friday

Phone: 0300 111 5065

Email: email.support@uksobs.org


Grief Encounter 

Supports children and young people through bereavement.
Opening times: 9am - 9pm, Monday - Friday

Free webchat service available.

Phone: 0808 802 0111

Email: grieftalk@griefencounter.org.uk


Marie Curie 

Care, guidance and support for people living with any terminal illness and their families. Opening times: 8am - 6pm, Monday - Friday; 11am - 5pm, Saturdays; 10am - 4pm

Free online chat service also available.

Phone: 0800 090 2309



Bipolar Disorder

Bipolar UK 

Charity supporting everyone with Bipolar Disorder.  Website offers advice and support on all aspects of living with Bipolar Disorder.


Peer Support Line Call us: 07591375544 (leave a voicemail and call will be returned)

Email: info@bipolaruk.org



Black and Ethnic Minority Support

The Black, Asian and Minority Ethnic family Covid-19 Helpline  

Dedicated Helpline for Black, Asian or Minority Ethnic children, young people, parents or carers, affected by Covid-19.
You can speak about your worries, problems and stresses during this time; can be provided with emotional support, practical advice and signposting to other organisations who can provide further help.

 Phone: 0800 1512605 Monday to Friday 1-8pm



Child Abuse - if in immediate danger call 999


Free 24 hour helpline for children and Young People in the UK


Phone: 0800 1111



Support for children and anyone worried about a child


For under 18s: 0800 1111

General: 0800 800 5000



Child to Parent Abuse

CAPA - Child or Adolescent to Parent Abuse
Responding to Child or Adolescent to Parent Abuse.​
​Supporting Parents, Grandparents, Carers, Young People and Professionals.


Email: info@capauk.org



Christmas Support

Christmas Support for the Romney Marsh and Hythe area

For anyone in the Romney Marsh or Hythe area needing support over Christmas.




Ashford Counselling Service Ltd

Counselling to support those with relationship problems, bereavement, depression or low mood, anxiety, stress. Can offer telephone and internet counselling during COVID-

Email: info@ashfordcounselling.org.uk Phone: 01233 610083


COVID-19 - links to support for parents

See Goldwyn School Website
Click on link to bring you to the page which has this information on




Depression UK
National Self-Help Organisation helping people cope with their depression.


Email: info@depressionuk.org

Facebook: www.facebook.com/depressionukorg/



Disability Advice

DISK - Disability Information Service Kent
Advice on topics like benefits, holidays, mobility, transport, promoting independence


Covers Kent


Phone: 01303 226464



Domestic Abuse - if in immediate danger call 999

Oasis Domestic Abuse Service 

Supports people who have been victims of domestic abuse


East Kent - Thanet and Dover


Phone the RAISE Team on 07718 657160 (Monday-Friday 9-5) - answerphone out of hours


Clarion Housing Association

Refuge service provider  for North and South Kent


Dartford, Gravesham and Swale: 07793 880486

Maidstone: 07739 823395

Ashford and Canterbury: 07773 179082

Folkestone & Hythe: 07739 823395

Email: centrakent@clarionhg.com    


Clarion Housing Association

Refuge service provider  for Medway


Phone: 07889 079242 Email:centrakent@clarionhg.com


Look Ahead Care & Support 

Supporting people across London and the South East of England


Covers West Kent - Sevenoaks, Tunbridge Wells, Tonbridge and Malling


Phone: 0800 2000247


National Women’s Aid Domestic Abuse helpline 

24 Hour helpline for women experiencing domestic abuse


Men's Advice Line 

Support for male victims of domestic abuse


Freephone 0808 801 0327


Galop's National LGBT Domestic Violence Helpline

Domestic Violence Helpline for LGBT


Phone: 0800 999 5428

Victim Support

Helpline for those who have been victims of crime, website offers advice for those experiencing domestic abuse


Covers Kent


Free Helpline: 0808 16 89 111


Rising Sun 

Supporting, adults, families and children who are at risk of domestic violence


Covers Ashford, Canterbury or Folkestone & Hythe District


Helpline: 01227 452852 Mon - Fri: 9:00am - 5:00pm

Email: admin@risingsunkent.com



Domestic Abuse - help and advice for Black and Ethnic Minority Communities

Women’s Aid

Domestic Abuse support for Minority Groups



Domestic Abuse support for Minority Groups

(Translations into Arabic, Bengali, Chinese, Farsi, Polish & Urdu)


Refuge - culturally specific services 

Domestic Abuse support for Minority Groups


Karma Nirvana 

Support for those experiencing honour-based abuse.

Confidential support to victims and professionals - HELPLINE: 0800 5999 247

Muslims Womens Network UK 

Phone: 0800 999 5786 / 0303 999 5786

Email: info@mwnhelpline.co.uk




British Dyslexia Association 

Website and resources supporting people with Dyslexia


Email: helpline@bdadyslexia.org.uk

Helpline: 0333 405 4567

Office: 0333 405 4555


Dyslexia House Association 

Organisation supporting Dyslexia House  giving support and advice to  Dyslexic Adults and Students, Parents, Teachers, children and employers in Mid-Kent and Medway.


Email: dyslexia.house@gmail.com

Helpline 07578 341 896 Mon. Tues, Weds, Thurs, Fri 10-3

Alternative helpline: 0333 232 537  




Dyspraxia Foundation 

Offering help and advice to people with dyspraxia, parents, carers, and families about or on the subject of dyspraxia.


Call:  01462 454986 Monday to Friday, 9 am to 1 pm.



Early Help And Preventative Services (Including Youth Justice)

Provides services that can be accessed locally at a time and place that suits families to help them to do well, stay safe and resolve problems at the earliest possible opportunity, before they become more serious.


South Kent- Ashford, Dover, Folkestone and Hythe

East Kent - Canterbury and Thanet

North Kent - Dartford, Gravesham, Sevenoaks, Swale

West Kent - Maidstone, Tonbridge and Malling and Tunbridge Wells



Eating Disorders


Helpline, webchat and online support for under 18s with eating disorders like anorexia and bulimia.


Youthline 0808 8010711

Studentline 0808 8010811



EHCP and SEND Support and Advice

IASK - Information, Advice and Support Kent

Information, advice and support for SEND children, young people and parents/carers in Kent.


Phone Helpline: 03000 413000 (9am-5pm)

Email: IASK@kent.gov.uk



Educating at Home

KCC Elective Home Education Team

Local Authority advice on educating your child at home.


Phone:  03000 416969

Email: educationathome@kent.gov.uk



Employment Advice

Job Centre Information
Webpage listing Job Centres in Kent and showing the services they provide.  Also free CV templates.  Links to benefits information and applications.


CXK Kent
An organisation  providing support, advice and guidance to young people and adults to help them find work, or move into learning or training, and in doing so improving their life chances.


Phone:  01233 224244

Email: info@cxk.org


Aspirations Kent (Porchlight)
Free service working with anyone over 25 who is currently unemployed and feels their mental health is holding them back


Phone: 0333 880 2730

Email: aspirations@porchlight.org.uk




Epilepsy Action 

Support and advice on all aspects of Epilepsy.


Helpline: 0808 800 5050



Further Education Settings

Kent Further Education 

Website with details of, and links to all Further Education Colleges in Kent.



General Advice and Support

Victim Support 

Helpline for those who have been victims of crime.


Covers Kent


Free Helpline: 0808 16 89 111



Health Services and Advice


NHS App with confidential health advice and support for 16-25 years.


School Health (Kent)  School Nursing 

Supporting children and young people across Kent with their physical and emotional health and well-being.  Available from 8am until 6pm, Monday to Friday, including during school holidays.


Kent Youth Health

Health, emotional wellbeing and Sex and Relationship information for young people up to 19 Years.




Housing - Shepway Folkestone and Hythe District Council
Housing services through website, email, online referral forms and over the phone.


Covers Folkestone and Hythe area


Phone 01303 853300

Email:  Housing@Folkestone-Hythe.gov.uk


Serveco, Folkestone and Hythe Rough Sleepers Outreach Service 

Homelessness and rough sleeping - Folkestone and Hythe District


Covers Folkestone and Hythe area


Phone:  0330 2231669


Rainbow Centre (Folkestone and Hythe)

Support available for those experiencing deprivation, hardship and homelessness in the Shepway area


Covers Folkestone and Hythe area


Folkestone Rainbow Centre - 69 Sandgate Road CT20 2AF.                                                                         Phone:  07841 033142                       

Telephone: 01303 850733 - between 10am and 5pm Monday to Friday



Hunger/Food Poverty

Ashford Family Food Bank 

Food Bank - open 8.30am-4.30pm

Unit 4, St Johns Court, Ashford Business Park, Foster Road, Willesborough, Ashford, Kent TN24 0SJ


Information on Ashford Food Banks

Details of all Food Banks in Ashford Area


Shepway Food Bank 

Food Bank  for Shepway area based in Folkestone, New Romney and Lydd - Rainbow Centre open Tuesdays and Fridays from 2pm-3.30pm


Phone: 07913 573403

Email: foodbank@rainbow-centre.org


Medway Food Bank

Food Bank for the Medway area - based at various locations.  Please phone or email for more information.


Telephone: 01634 757057

Email: info@medway.foodbank.org.uk


Faversham Food Bank

Food Bank for the Faversham area.  Please phone or email for more information.


Phone: 07938720604 - answer phone

Email:  info@faversham.foodbank.org.uk  


Trussell Trust - Deal Area Food Bank

Food Bank for the Deal area.  Please phone or email for more information.


Phone: 01722 580180

Email: enquiries@trusselltrust.org


Trussell Trust - Gravesend Food Bank

Food Bank for the Gravesend area.  Please phone or email for more information.


Phone: 01722 580180

Email: enquiries@trusselltrust.org


Ashford Vineyard Foodbank 

Ashford Vineyard Church, Ashford Works, Cobbs Wood Industrial Estate, Brunswick Road, Ashford TN23 1EH Open Monday-Friday 9-12.30


Phone: 01233 331919

Email:  compassion@ashfordvineyard.org



Internet Safety and Online Advice

ational Online Safety

Organisation dedicated to keeping children safe online.  Regular updates and information on sites and media commonly used by children and young people.  Advice about keeping your child safe online. Also provides advice and training opportunities for professionals.

Think U Know Parents Page 

Advice on keeping your child safe from online abuse. Advice from CEOP - part of the National Crime Agency

CEOP (Child Exploitation and Online Protection Command)

Report online abuse - National Crime Agency Website, which lets you report online abuse. Also has advice on how to protect children from Online Abuse




Website offering information about Irlens

ABC of Reading

National UK charity supporting people with Irens


Email: irlenabcforreading@outlook.com


Keeping Fit and Healthy

NHS One You 

Website and resources to help everyone get healthier and feel better with free tips, tools and support.


General Enquiries Email: oneyou@phe.gov.uk


LGBT (Lesbian, Gay, Bi and Transgender) Support - young people

The Be You Project 

Regular meet-ups for young people across Kent.  Website provides help and support advice and resources.


Covers Kent


Free helpline on 0800 567 7699

Email: headoffice@porchlight.org.uk


Loneliness and Isolation


Working to combat loneliness and isolation in the community and helping to reconnect with others


Phone 0800 567 7699 - 24 Hour phone line - contact if you need support yourself or are worried about someone else.


24 hour emotional support for anyone who needs to talk


Phone: 116 123

Email: jo@samaritans.org


Mental Health Support

Me and My Mind 

Advice and support for young people struggling with unusual experiences like hearing voices

Young Minds 

Committed to improving the mental health of children and young people and supporting parents and carers.  Also offers information on medication for young people.


Parent Helpline 0808 802 5544

Crisis messenger service(24 hours) Text YM 85258

Mood Spark 

Part of Head Start - Website supporting young people aged 10-16  to learn how to look after their emotional and mental health.


Email: headstart@kent.org.uk


Advice and support for anyone who is experiencing a mental health problem


Phone: 0300 123 3393

Text: 86463

Email: info@mind.org.uk



Charity set up to  improve the quality of life for people affected by mental illness


Phone (during COVID-19): 07984 967 708

Email: support@sane.org.uk


Need help in mental health crisis or emergency 

Adults: For residents of Kent and Medway who are not currently a patient with KMPT (sometimes referred to as Kent and Medway secondary care mental health services), call the free 24 hour helpline on 0800 783 9111 if you need urgent mental health support, advice and guidance.

Or call 0800 107 0160 to speak with someone from the Release the Pressure team if you’re feeling stressed. You can also text "Kent" to 85258 for 24 hour mental health crisis support via text from trained volunteers.

Under 18s (children and young people services or children and adolescent mental health services). For residents of Kent and Medway, you can call the 24 hour Single Point of Access (provided by North East London Foundation Trust) on 0800 011 3474 (select option one, then option three).


Youth Suicide Prevention - if in immediate danger call 999


Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through our helpline, HOPELINEUK.


Phone: 0800 068 41 41 For Confidential Suicide Prevention Helpline - HOPELINEUK, open Weekdays 9am–10pm, Weekends and Bank Holidays 2pm–10pm.


Men's Health Forum

24 hour stress support for men via text, chat and email.


Phone: 020 7922 7908


Folkestone Haven (also under General Support)

Support line for anyone facing a mental health crisi in the Shepway (Folkestone and Hythe) area.  Open evenings, weekends, and bank holidays.


Monday to Friday: 18:00 - 23:00 / weekends and bank holidays between 12:00 - 23:00.

Phone: 0808 1963 569 (During Coronavirus Crisis call either:  07827 533871, 07827 533887, 07827 416697)


Release the Pressure
Free text service for people across Kent and Medway for people of all ages needing mental health support.

Covers Kent and Medway


Text Kent or Medway to 85258



Free taking therapy service for people
Anyone aged 17+ who lives in East Kent
Anyone aged 18+ who lives in Darford, Gravesham, Swanley, or Swale



Mens Mental Health (18-35 yrs)

CALM - Campaign Against Living Miserably

Organisation dedicated to leading a movement against suicide in young male adults.


Phone CALM Helpline 0800 58 58 58 - open 5pm-midnight





Meditation and mindfulness Website



Non-Violent Resistance


Parenting approach developed to support adults caring for young people presenting with behaviours that concern such as violence, risk taking, aggression or self-destruction.


Email: UKnonviolentresistance@gmail.com



Obsessive behaviours

No Panic 

Charity giving support to sufferers of panic attacks and obsessive compulsive disorders


Phone: 0330 6061174



Support for people living with OCD in the UK


Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)



Panic Attacks

No Panic 

Charity giving support to sufferers of panic attacks and obsessive compulsive disorders


Phone: 0330 6061174



Parental Support  - also click on link to School Website for more information

Family Lives 

Confidential helpline for emotional support, information, advice and guidance on any aspect of parenting and family life.


Phone: 0808 800222


Headstart Kent

A resource that helps young people, parents and carers and professionals to understand emotional growth and resilience.


Covers Gravesham, Swale, Ashford, Canterbury, Folkestone, Hythe


Email: headstart@kent.gov.uk



Parental and family support - branches across the UK


North-west Kent - Phone: 01322 225 100
Email: office@homestartnwkent.org.uk


Thanet -  Phone: 01843 609665     
Email: admin@homestartthanet.org.uk


Medway - Phone: 01634 570717


Ashford - Phone: 01233 647209     
Email: info@home-start-ashford.org.uk


Shepway - Phone: 01303 244836     
Email: shepwayoffice@gmail.com


South West Kent – Phone: 01892 524916    
Email: contact@home-startswk.org.uk


Sheppey and Sittingbourne - Phone: 01795 429007


Includes Us 2 

Information and advice about services for disabled children and their familiies.Ages 0-4, Ages 5-10Ages 11-16, Ages 16-18,

Disabilities: Autism, behaviour and learning, behavioural, emotional and social development, communication and interaction, hearing impaired, language difficulty, learning difficulty, physical disability, physical sensory/medical, profound, severe or complex, severe learning difficulty, visually impaired.


Phone: 01233 898792

Email: info@includesus2.org.uk




Non-Emergency Contact dial 111


Emergency dial 999



Special Educational Needs and Disability Teams (Kent)

Contact the relevant area team to request an assessment of your child's special educational needs, or with any queries if your child has already been assessed and has an EHCP.


East Kent - Canterbury, Swale and Thanet

Brook House, Reeves Way, John Wilson Business Park, Whitstable, Kent CT5 3SS


Phone: 03000 421160 or 03000 418708

Email: SENEast@kent.gov.uk


South Kent - Ashford, Dover and Shepway

Kroner House, Eurogate Business Park, Ashford, Kent TN24 8XU


Phone:  03000 420889

Email: SENSouth@kent.gov.uk


West Kent - Maidstone, Tunbridge Wells, Tonbridge and Malling

Worrall House, 30 Kings Avenue, Kings Hill, West Malling, Kent, ME19 4AE


Phone: 03000 420997 or 03000 414693

Email: SENWest@kent.gov.uk


North Kent - Dartford, Gravesham and Sevenoaks

Joynes House, New Road, Gravesend, Kent, DA11 0AT


Phone:  03000 419345 or 03000 418163

Email: SENWest@kent.gov.uk



Safeguarding Information – Goldwyn

Details about Goldwyn School’s safeguarding click here for School Website information.


Sexual Abuse (child)

The Lucy Faithfull Foundation

UK-wide charity dedicated solely to tackling child sexual abuse.


For confidential information and advice contact our anonymous

Stop It Now! Helpline: 0808 1000 900

Stop it Now! Online Reporting: https://contactus.stopitnow.org.uk/



Sexual Health and Advice

See Kent Youth Health information 

Website provides detailed advice and information for young people on contraception, pregnancym relationship abuse, sex, sexuality and sexually transmitted infections.  Also has links on how to find nearest Sexual Health Clinics, GPs and Chemists


Information and services across Kent


TEXT: 07520 618850 (Mon – Fri, 9am – 5pm)

PHONE: 0300 123 4496 (Mon – Fri, 8am – 6pm)

E-MAIL: nem-tr.kentchildrenandyoungpeoplehealthservices@nhs.net

Online Self-Referral Form: https://www.kentcht.nhs.uk/forms/school-health-service-referral-form/               



Social Services - if in immediate danger call 999

Worried About an Adult?

Call 03000 41 11 11 (text relay 18001 03000 41 11 11) or email social.services@kent.gov.uk


Worried About Child?

Call 03000 41 11 11 (text relay 18001 03000 41 11 11) or email social.services@kent.gov.uk


Out of hours, or in an emergency

Contact outside of normal office hours, for example during the night, call 03000 41 91 91.

If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.



Support - general


24 hour emotional support for anyone who needs to talk


Free phone helpline: 116 123

Email: jo@samaritans.org


Kent Together Helpline 

24 hour helpline to support vulnerable people in Kent needing urgent help.


Phone: 03000 41 92 92 


Folkestone Haven 

Evening and weekend telephone support service for anyone from the Folkestone and Hythe District over the age of 18 experiencing challenges with their mental health.


Covers Folkestone and Hythe Area


Monday to Friday: 18:00 - 23:00 / weekends and bank holidays between 12:00 - 23:00.

Phone: 0808 1963 569 (During Coronavirus Crisis call either:  07827 533871, 07827 533887, 07827 416697)


Aspirations Kent (Potchlight) 

Free service working with anyone over 25 who is currently unemployed and feels their mental health is holding them back.


Covers Kent


T: 0333 880 2730



Citizens Advice

Website offering advice on benefits, work, debt and money, consumer issues, housing, family, law and courts and immigration, as well as other topics


Use the Website to find your local Citizens Advice Bureau


National Advice Phone Line (England) - Monday to Friday 9-5pm

Adviceline (England): 03444 111 444



Support for Children/Young People


Online counselling service for young people


Youth Access 

Advice and counselling network for young people - can provide details of free local services


T: 020 8772 9900

Email: admin@youthaccess.org.uk


Headstart Kent (also under Parental support) 

A resource that helps young people, parents and carers and professionals to understand emotional growth and resilience.


Covers Gravesham, Swale, Ashford, Canterbury, Folkestone, Hythe


Email: headstart@kent.gov.uk


Barnardo's See, Hear, Respond

Support and help for children, young people and families during COVID-19.  Support available to children and young people with SEN, up to the age of 25 years

Action for children 

Charitable organisation that offer free advice for parents and carers of children aged 0-19 in the UK, including a 1:1 chat service that operates on Monday to Friday.  Also have online advice on a range of topics



Tourettes Action 

Organisation offering support, advice and resources regarding Tourettes Syndrome


Helpdesk telephone: 0300 777 8427 or link to online contact form on Website



Well-Being Information - School Webiste

Details about Goldwyn School’s Well-Being information click here for School Website page.



Young Carers

Carers First 

Support, information and advice for carers
Website offering advice, support and links to other services to young carers.

Phone: 0300 303 1555

Email : hello@carersfirst.org.uk



Young Carers Support - for Kent, organisation also covers other areas of UK including Sussex.

Website - Online Referral Form on Website - refer young carers between 5 and 18 years.

Phone Kent Young Carers: 0300 111 1110

Carers Support East Kent 

Support service for carers in the East Kent area

Covers Canterbury, Dover and Thanet

Support phone line open Monday, Wednesday, Friday 8.30am – 6.00pm except bank holidays and between Christmas and New Year - 0300 302 0061

Email: support@carersek.org.uk
yac@carersek.org.uk (Young Adult Carers Service)

Text: 07545 916214


Carers Trust 

Support and services for anyone who is acting as a carer

Phone: 0300 772 9600

Email: info@carers.org



Weekly groups for young carers and older people  - groups not meeting currently due to COVID-19

Covers Dover area

Phone: 0300 302 0061



Youth Justice - See Early Help and Preventative Services contacts

Catch 22

Business supporting  resilience and aspirations in people of all ages in the UK.  Main areas of focus are:  Justice, Education, Vocational Training, Employability and Young People and Families


Nationwide Services - College and Skills Centre provision in Maidstone
Look at website for details of local services and contact information



Youth Hubs

Shepway Youth Hub (Folkestone and Hythe Area)

Youth Centre, activities and services


Phone: 0300 041 1008

Address: 5-5A Grace Hill, Folkestone CT20 1HA


Ashford North Youth Centre (Ashford Area)

Youth Centre, activities and services



Phone: 0300 042 0507

Address: Mabledon Avenue, Ashford TN24 8BJ

Uprising Youth and Community Project (Stanhope - Ashford South)

Youth Centre, activities and services



Phone: 07823 384951

Email: info@uprisinguk.org.uk

Address: 67 Otterden Close, Stanhope, Ashford, Kent, TN23 5TH


Dover District Youth Hub (Dover, Deal and surrounding areas)

Youth Centre, activities and services


Phone: 0300 042 0008

Tuesdays and Wednesdays (9:30am to 4:30pm)

Address: Park Avenue (Next To Tides), Deal CT14 9UU


Swale Youth Hub (Sittingbourne and surrounding areas)

Youth Centre, activities and services


Phone: 01795 423836 
Monday - 6:30pm to 8:30pm

Wednesday - 6:30pm to 8:30pm
Thursday - 6:30pm to 8pm


Address: Chalkwell Road, Sittingbourne ME10 2LP                                                                                         

New House Youth Cente (Sittingbourne and surrounding areas)

Youth Centre, activities and services


Phone: 01795 423836

Address: Chalkwell Road, Sittingbourne ME10 2LP


Maidstone Town Centre Youth Café (Maidstone)

Youth Centre, activities and services


Phone: 01622 661885

Tuesday - 5:30pm to 7pm
Wednesday - 3:30pm to 7pm
Thursday - 3:30pm to 7pm
Friday - 3:30pm to 7pm


34A High Street, Maidstone ME14 1JH


Maidstone Town Centre Youth Café (Maidstone)

Youth Centre, activities and services


Phone: 01843 292927

Monday - 8:30am to 8pm

Tuesday - 8:30am to 8:15pm
Wednesday - 8:30am to 6pm
Thursday - 8:30am to 7pm
Friday - 8:30am to 8:30pm
Saturday - 5:30pm to 8:30pm

Address: 15 Zion Place, Margate CT9 1RP


The Phoenix Centre (Sandwich)

Youth Centre, activities and services


Phone: 01304 611106                                               

Monday from 6pm– 9pm

Tuesdays – 9am to 2pm

Wednesdays, Thursdays and Fridays from 9am to 5pm


Address: Jubilee Road, Sandwich CT13 0QP


Whitstable Youth & Community Centre (Whitstable)

Youth Centre, activities and services


Phone: 01227 275178

Address: Tower Parade, Whitstable CT5 2BJ                                                           


Target Youth Hub (Thanet - Birchington)

Youth Centre, activities and services


Phone: 07874 342319

Open Wednesdays 5 pm to 6:30pm and Fridays 6pm to 8pm

Address: Birchington Children's Centre, Park Lane, Birchington CT7 0AS



Youth Services

Salus - Youth Work and other support services for children, young people and families.

Services for children, young people, families, schools, communities and other practitioners.


Covers Kent area


Telephone: 01303 817470

Email: info@salusgroup.org.uk     

Address: Greenacres Barn, Pound Lane, Smeeth, Ashford, Kent. TN25 6RJ 


Ashford Sk8side

A free service for young people to provide them with an empowering and nurturing environment where they can develop as individuals and gain all the skills they need as they go into young. adulthood.


Phone 01233 – 642156

Email: info@sk8side.org

Tannery Lane Ashford United Kingdom TN231XZ


Opening Times:

Mon: 4:00 to 8.30pm - Project Night

Tue:  3:15 to 5:30pm and 5.30 to 8pm Skate Project

Thu: 3:15 to 6:00pm and 6 to 8pm Games Night

Fri: 3:15 to 5:45pm and 6 to 9pm Music Night



LGBT Youth

The Be You Project - LGBT (Lesbian, Gay, Bi and Transgender)Support

Regular meet-ups for young people across Kent.  Website provides help and support advice and resources


Free helpline on 0800 567 7699

Email: headoffice@porchlight.org.uk   or beyou@porchlight.org.uk



KCC Online Youth Services

Kent County Council Online Youth Services

Webpage with directory and links to Online Youth Services in Kent



Flagship School Status Nov 22

Goldwyn School continues to be a Flagship School (November 2022)


Goldwyn School rated "Outstanding" by Ofsted 

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